7game2 FAQ —
Your Questions, Answered

You must be at least 21 years old to register and play on 7game2. This is a strict requirement under Philippine law governing online gambling. During account verification, you may be asked to submit a valid government-issued ID to confirm your age and identity. Accounts found to belong to underage players will be immediately suspended and any funds returned.

After registration, 7game2 may request KYC (Know Your Customer) verification before processing your first withdrawal. You'll need to upload a clear photo of a valid Philippine government-issued ID — such as a PhilSys card, passport, driver's license, or SSS/GSIS ID — along with a selfie holding the ID. Verification is typically completed within 24 hours. Verified accounts enjoy higher withdrawal limits and faster processing times.

Go to the login page and click "Forgot Password." Enter the mobile number or email address linked to your 7game2 account. You'll receive an OTP or a reset link — follow the instructions to set a new password. If you no longer have access to your registered number or email, contact 7game2 support at [email protected] for manual account recovery.

No. Each player is allowed only one 7game2 account. Creating duplicate accounts is a violation of the Terms & Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you believe a duplicate account was created in error, contact support immediately to resolve it.

7game2 supports the most popular Philippine payment channels: GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (₱). We're continuously working to add more local payment options to make it even more convenient for players across Manila, Cebu, Davao, and the rest of the Philippines.

The minimum deposit on 7game2 is ₱100. This low entry point is intentional — we want players from all over the Philippines to be able to enjoy the platform without needing a large upfront commitment. GCash deposits are reflected in your account balance almost instantly, usually within seconds of completing the transaction on your GCash app.

Withdrawal processing times on 7game2 depend on the method used. GCash and PayMaya withdrawals for verified accounts are typically completed within 1–2 hours. Bank transfers (BPI, BDO, Metrobank) may take 1–3 business days depending on your bank's processing schedule. Withdrawals submitted on weekends or Philippine public holidays may experience slight delays. The minimum withdrawal amount is ₱200.

7game2 does not charge any platform fees on standard deposits or withdrawals. However, your bank or e-wallet provider (GCash, PayMaya, etc.) may apply their own transaction fees depending on your account type and the amount transferred. We recommend checking your provider's fee schedule if you're unsure. Any applicable third-party fees are outside 7game2's control.

If your deposit hasn't appeared after 15 minutes, first check that the transaction was successfully completed on your GCash or banking app and that the reference number was generated. Then log out and back into your 7game2 account and refresh your balance. If the issue persists, email [email protected] with your account username, the transaction reference number, amount, and a screenshot of the completed payment. Our team will resolve it as quickly as possible.

7game2 offers a diverse library of games across multiple categories. Current titles include Diamond Tycoon (high-volatility slot), Crash Goal (football crash game), Megaways (117,649-ways slot), Judo (sports betting), Space Max (arcade), Bingo Fishing (hybrid fishing/bingo), and Esports betting. New titles are added regularly — check the Games page for the latest catalog.

Yes. All 7game2 game outcomes are determined by a certified Random Number Generator (RNG) system, which ensures every spin, round, or bet result is completely independent and unpredictable. The RNG is regularly audited to confirm it meets fairness standards. RTP (Return to Player) percentages are published for each game title so you always know the theoretical payout rate before you play.

RTP (Return to Player) is the percentage of total wagered money that a game is designed to pay back to players over a large number of rounds. For example, a slot with 96% RTP theoretically returns ₱96 for every ₱100 wagered over time. It's a long-term statistical average — not a guarantee for any single session. Higher RTP generally means a lower house edge. On 7game2, most games carry RTPs between 96% and 97.1%.

Minimum bets on 7game2 start from as low as ₱5 per round on select arcade and slot titles, with most games starting at ₱10–₱50. Crash games like Crash Goal allow bets from ₱10. Esports and sports betting markets have their own minimum stake requirements displayed on each market. This range makes 7game2 accessible whether you're a casual player or a high-stakes bettor.

New 7game2 players are eligible for a welcome bonus on their first deposit. The exact bonus amount and terms are displayed on the registration page and updated regularly. Bonuses are credited to your account automatically after your qualifying deposit is confirmed. Always check the current promotion details before depositing, as bonus offers may change during special events like PBA season or major esports tournaments.

A wagering requirement (also called a rollover or playthrough) is the number of times you need to bet your bonus amount before it can be withdrawn as real cash. For example, a ₱500 bonus with a 10x wagering requirement means you need to place ₱5,000 in total bets before the bonus converts to withdrawable funds. Wagering requirements and eligible games are always specified in the individual promotion's terms. Read them carefully before claiming any bonus on 7game2.

When a promo code is available, you'll find a field to enter it during the deposit process or in the Promotions section of your 7game2 account dashboard. Enter the code exactly as provided — codes are case-sensitive. If a code isn't working, check that it hasn't expired and that your account meets the eligibility criteria (e.g., first deposit only, minimum deposit amount). Contact support if you continue to have trouble.

Yes. The 7game2 app is available for Android as a direct APK download from 7game2.net/app. For iOS users, you can add 7game2 to your iPhone or iPad home screen via Safari for a near-native app experience — tap the Share button and select "Add to Home Screen." Both versions give you access to all games, your account, deposits, and withdrawals with optimized performance on Philippine mobile networks.

To install the 7game2 APK on Android: (1) Visit 7game2.net/app on your Android browser and tap the download button. (2) Once downloaded, open the APK file. (3) If prompted, go to your phone's Settings > Security and enable "Install from Unknown Sources" or "Allow from this source." (4) Follow the on-screen installation steps. The app installs in under a minute. Make sure you're downloading only from the official 7game2 website.

No download is required to play. All 7game2 games run directly in your web browser — Chrome, Safari, Firefox, or any modern mobile browser works fine. Simply log in at 7game2.net and start playing instantly. The optional app download is recommended for faster load times and a smoother experience, especially on slower mobile data connections common in some areas outside Metro Manila.

7game2 provides several tools to help players stay in control: deposit limits (daily, weekly, monthly), session time reminders, loss limits, and self-exclusion options ranging from temporary cooling-off periods to permanent account closure. These tools are accessible from your account settings. We strongly encourage all players to use them proactively. For more details, visit the Responsible Gaming page.

To self-exclude, go to your account settings and select the Responsible Gaming section. Choose your preferred exclusion period — options range from 24 hours to permanent closure. Once activated, you will not be able to log in or place bets for the duration of the exclusion. If you need immediate assistance or want to discuss your options, email [email protected] and our team will process your request promptly.

Yes. 7game2 uses SSL encryption across the entire platform to protect your personal data and financial transactions. Your account is secured with password protection and OTP-based login verification. We never share your personal information with third parties without your consent, as detailed in our Privacy Policy. All gameplay is governed by our Terms & Conditions.